top of page

Privacy Policy

Wilkare Social Care Ltd – Privacy Policy

Last Updated: 09 April 2026

​

At Wilkare Social Care, we are committed to protecting and respecting your privacy in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

​

1. Information We Collect:

We may collect and process the following data:

  • Contact details: Name, email address, and phone number when you book training or contact us.

  • Delegate Information: Name and job role of staff attending our training sessions.

  • Technical Data: IP address and browsing behaviour via cookies (subject to your consent).

​

2. Lawful Basis for Processing

We process your data under the following legal bases:

  • Contractual: To fulfil your booking and issue certifications.

  • Legal Obligation: To maintain records required by safeguarding regulations.

  • Legitimate Interests: To improve our training services and respond to inquiries.

​​

3. How We Use Your Information

We use your information to:

  • Provide and manage our safeguarding training services.

  • Process certifications and assessments.

  • Comply with legal and regulatory obligations.

  • Maintain a record of training for quality assurance and CPD purposes.

  • ​

4. Data Retention

We retain delegate and assessment data for a period of 6 years to comply with professional industry standards and audit requirements, after which it is securely deleted.

​

5. Data Security and Confidentiality

Given the nature of safeguarding training, we maintain strict confidentiality. We do not share personal data with third parties unless required by law or to facilitate professional accreditation.

​

6. Your Rights

Under the Data Protection Act 2018, you have the right to access, rectify, or erase your personal data. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you have concerns about how your data is handled. To exercise your rights, contact us at info@wilkare.co.uk.

​

5. Cookies

Our website uses cookies to enhance user experience. You can manage your preferences via our Cookie Consent Banner.

bottom of page