Privacy Policy

At Wilkare Social Care, we take your privacy seriously. This policy explains how we collect, use, and protect any personal information you provide when using our website or engaging with our services.

1. Information We Collect

We may collect the following information:

Name, job title, organisation, and contact details (email, phone number) when you make an enquiry or register for training
Payment information if you book training through our site
Data you provide voluntarily via forms, surveys, or email correspondence

We do not collect sensitive personal data unless you provide it voluntarily for training or consultancy purposes.

2. How We Use Your Information

Your information is used to:

Respond to enquiries and provide our services
Process bookings and payments
Send updates about training, events, or services you have expressed interest in
Comply with legal and safeguarding obligations

We will never sell or share your personal data with third parties for marketing purposes.

3. Data Storage and Security

We store personal information securely and retain it only for as long as necessary to provide our services or comply with legal obligations. Access to your data is limited to authorised staff only. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

4. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data where there is no legal requirement for us to retain it
Withdraw consent to receive communications at any time
Complain to the Information Commissioner’s Office (ICO) if you believe your data is not handled appropriately

5. Cookies and Website Usage

Our website may use cookies to improve user experience. Cookies are small files stored on your device that help us understand site traffic and preferences. You can disable cookies in your browser settings, but this may affect some functionality.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the date of the latest revision.

7. Contact Us

If you have questions or concerns about how your personal data is used, please contact us:

Wilkare Social Care LtdEmail: [insert email address]Phone: [insert phone number]Address: [insert address]Last updated: 20 January 2026